Frequently asked questions

We are open 09:00–20:00 on weekdays and 10:00–17:00 on Saturdays; closed on Sundays. During opening hours we arrange same-day examinations for acute pain.

We obtain pre-approval for the private and supplementary health insurance policies we have agreements with. Call us with your policy number before your appointment to check your dental cover.

The procedure is done under local anaesthetic, so you do not feel pain during it. Mild pain and swelling may follow for 2–3 days, controlled with prescribed painkillers.

With enough bone, it usually takes 2–4 months from placement to the crown. Bone grafting can extend this; we give you an estimated timeline at planning.

Done under supervision at the right concentration, it does not permanently harm enamel. Temporary sensitivity for a few days can occur.

Aligners are transparent and not noticeable unless looked at closely. In some cases small tooth-coloured attachments are added, which are usually invisible too.

Most are completed in 1–2 sessions of 45–90 minutes. An abscess or retreatment of an old root canal can add sessions.

When the first tooth appears or by the first birthday at the latest. The first visit is for getting to know each other; we guide you on care at home.

Yes. Choose a treatment, dentist and day on the appointment page; our coordinator will call you during opening hours to confirm the time. You can also message us on WhatsApp.

Please cancel or reschedule at least 24 hours in advance so the slot can go to another patient. A call or WhatsApp message is enough.

Call during opening hours and we will arrange a same-day examination. Out of hours, if you have rapidly increasing facial swelling, fever or difficulty swallowing, go to the nearest hospital emergency department.